Non Negotiable(s)/Critical Success Factors: • Owns shrink and safety results for assigned area(s) and supports the Loss Prevention five play strategy • Manages the training, detection, investigation and successful resolution of all internal high dollar and sensitive investigations within assigned store. • Ensures all training in the detection and detention of shoplifters including certification has been completed in assigned store • Conducts assessments of Loss Prevention and operational performance that impacts shortage control. Actively works with store team in the development and implementation of action plans to improve performance. • Knowledgeable in the areas of safety, food safety (Kmart/Essentials/Grand), OSHA and environmental programs, and ensures implementation and compliance in assigned store • Reviews safety and food safety inspections (Kmart/Essentials/Grand) on a regular basis. Ensures the timely and accurate reporting of results and assists in the development and implementation of corrective actions. • Recruits, hires, trains, and supervises the Loss Prevention Associates and Leads within assigned store • Ensures accurate and timely report writing, record keeping and retention of evidence by conducting periodic reviews • Ensures the proper operation and repairs of alarm, EAS and CCTV equipment • Educates and motivates store associates to achieve shrink, workers compensation and general liability goals • Works as a liaison between the store and the criminal justice community • Demonstrates courageous leadership by identifying and communicating potential ethical or safety issues that must be addressed at a higher level. • Manages and ensures reporting of critical incidents in assigned area of responsibility • Ensures follows-up on required inventories and audits in order to control costs and shrinkage
Requirements -Excellent communication (both verbal and written) and presentation skills -High ethical standards -Understanding of retail as it relates to inventory control, safety, and profit contribution -College degree or equivalent experience
